- “Build a man a fire, and he'll be warm for a day. Set a man on fire, and he'll be warm for the rest of his life.” —Terry Pratchet, Jingo
-
Recent Posts
My Twitter Feed- TabithaDunn: @adamedmunds Thank you for RT! See you in a couple of weeks :) September 9, 2010
- TabithaDunn: @chrisbrogan Good luck! You, lazy? :-) Why do I find that hard to believe? September 9, 2010
- TabithaDunn: Metric Part 2 - Customer Retention http://bit.ly/aDmPzu How do you measure it? September 9, 2010
- TabithaDunn: @Turntablez It was my birthday, so we did lots of fun little outings all weekend. Had a blast! :) I'm glad had a great weekend. September 9, 2010
- TabithaDunn: @Turntablez I hope your long weekend was good - thank you for the #ff last week - I was offline all weekend :) September 9, 2010
Just Asking…
Loading ...
Tag Archives: program core
The core of a customer experience program
With so many customer experience programs beginning, many people are asking, “Where do I start?” It’s a question that I have heard often enough that I thought I might do a blog series on what you want to focus on in the first year of your customer experience program. And it might be interesting for those of you who are already well under way in your program.