My Twitter Feed- TabithaDunn: Part 1 cont - as promised - what level do you ask your cust sat or loyalty question http://bit.ly/ba5Kub August 31, 2010
- TabithaDunn: @mooney1 enjoy! August 30, 2010
- TabithaDunn: RT @toutie @MarshaCollier Join #custserv Tues 9p ET Topic “To Crowdsource or Silo (clearly defined system boundaries) Customer Service?” August 30, 2010
- TabithaDunn: @Turntablez Love that show! Greece is a lovely place (I lived there as a little girl). August 30, 2010
- TabithaDunn: @WriteTheCompany than you for the RT about my blog - more to come this week! I look forward to your thoughts. August 30, 2010
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Category Archives: Self-Clarity
Change happens…
Earlier this year, I talked about it being time for change – how do you decide? How do you know it’s time? Well, my family and I decided it was time when an opportunity to go work for Citrix Online came open in my field. What a great company, really smart and talented people and a great desire for being ever more customer focused. My family loves living in beautiful Santa Barbara vs. living north of Seattle in Bothell. Change like this often feels like a leap of faith - you weigh your options, check your gut, agonize with friends and family (okay, maybe that last one is only me) and then decide. You really don’t know until you actually make the choice though, do you?
Posted in Authenticity, Change, Family, Self-Clarity
Tagged Authenticity, Change, Family, Self-Clarity
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Love and Loss
My mother passed away on Friday. I feel sad but also happy and at peace. You see, she has been terribly ill for a very long time and we who loved her have watched her decline in an anxious miasma of sadness and helplessness. The thought that continues to reverberate through my brain is that she isn’t hurting anymore. For the first time in a very long time, her life is not defined by pain.
Posted in Authenticity, Change, Family, Health, Self-Clarity
Tagged Authenticity, Change, Family, Self-Clarity
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It’s the new year and change is in the wind…
I am fascinated with why people change. How many of you change from the gut? How many of you change based on logical decision making tools? I would be willing to be that change starts in the gut (or the heart, you pick) but you use logic to support the decision. I say this because this is the time of year that many look at their lives and make New Year’s resolution. But where do those go? How do we handle the guilt for not meeting those commitments? How do we decide to commit ourselves to that spiral of guilt and need?
Tis the season…
This time of year often brings the introspective urge to the forefront. I really love this time of year, the time I get to spend with my family and the fun I get in putting up the tree. The thoughfulness though… that makes me look back on the year and myself. What could I have done better or differently? Did I do what I wanted to do with my life and career this year? What should I do differently?