- “Build a man a fire, and he'll be warm for a day. Set a man on fire, and he'll be warm for the rest of his life.” —Terry Pratchet, Jingo
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Recent Posts
My Twitter Feed- TabithaDunn: Part 1 cont - as promised - what level do you ask your cust sat or loyalty question http://bit.ly/ba5Kub August 31, 2010
- TabithaDunn: @mooney1 enjoy! August 30, 2010
- TabithaDunn: RT @toutie @MarshaCollier Join #custserv Tues 9p ET Topic “To Crowdsource or Silo (clearly defined system boundaries) Customer Service?” August 30, 2010
- TabithaDunn: @Turntablez Love that show! Greece is a lovely place (I lived there as a little girl). August 30, 2010
- TabithaDunn: @WriteTheCompany than you for the RT about my blog - more to come this week! I look forward to your thoughts. August 30, 2010
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Category Archives: Announcements
A delay and an apology…
Well, I confess that I have gone awry in my writing as of late. My apologies for that. My confessions of ineptitude are mere excuses (life got in the way, shoulder injury, poor sleep, etc…) and I shall do my best to do better
This week, I will kick off my thoughts on the core of a successful customer experience program and I look forward to hearing from you as we go. Onwards to Part 1 of the discussion!
Posted in Announcements, Balance, Communication, Customer Experience, Listening, Self-Clarity
Tagged Customer Experience
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My surgery – the gory details
My view of my septoplasty and the snoring surgery. For those of you who don’t know me, I was born with a severely deviated septum, with only a tiny opening in the right side of my nose. For me, this is normal. Little did I know that it is part of why I have low energy levels and don’t seem to get enough rest, even after a good nights sleep. The nose actually needs both sides to work right and properly oxygenate you. After years of dreading the surgery pain, I finally decided that my gift of better living to myself this year would be breathing better. I do one of these every year – for example, one year I gave up soda, another fast food, another caffeine. Each a step towards changing my lifestyle to a healthier one.
Posted in Announcements, Balance, Change, Health, Self-Clarity, Uncategorized, Wholeness
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Welcome to our website!
I want to thank you for sharing so much of yourselves in our class at CCL. I really picked up some great ideas for improving myself from many of you. I hope that this website can continue that trend for all of us by giving us a forum to share tips, best practices, ask for advice and share news. Let’s make some time for each other a part of our priorities! I look forward to seeing you here.
Hello world!
I’m here! – wherever “here” is anyway. Some server farm in Arizona (I think). Anyway, I just wanted to let you know that I really appreciate you stopping by. This is just the beginning.