Earlier this year, I talked about it being time for change – how do you decide? How do you know it’s time? Well, my family and I decided it was time when an opportunity to go work for Citrix Online came open in my field. What a great company, really smart and talented people and a great desire for being ever more customer focused. My family loves living in beautiful Santa Barbara vs. living north of Seattle in Bothell. Change like this often feels like a leap of faith - you weigh your options, check your gut, agonize with friends and family (okay, maybe that last one is only me) and then decide. You really don’t know until you actually make the choice though, do you?
Well, this choice lets me know that 20/20 hindsight is calling this a great choice. More to come on the questions of customer loyalty and driving improvements in customer experience in the next blog.
Take care and stay tuned!
Tags: Authenticity, Change, Family, Self-Clarity